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Business OperationsCore platforms
A CRM built around how your business actually sells
For developers and agencies, we build a CRM around the way property is actually sold — contacts, listings and deals connected, so nobody works from a spreadsheet of phone numbers.
For barbershops, salons, clinics and other appointment-led businesses, we build a CRM where the front desk, the team and the owner all work from the same live picture.
[Custom built]
[Sales pipeline]
Win rate by source, cost per acquired customer when ad spend is connected, agent-wise activity and outcome, revenue forecast by weighted pipeline, and churn signals from support volume.
[Channels]
When your team lives on the phone, we build call flows that start on their own — triggered by a new lead, a due payment or a finished call — and log every outcome back to the customer record.
Support ticketing with SLA timers, service and warranty history per unit sold, renewal and AMC reminders, and a customer portal for statement and invoice download. Escalation paths route to the right team automatically once an SLA threshold is crossed.
[Under the hood]
Role-based visibility so an SR sees only their territory while management sees the whole board. Full audit trail on record changes, GDPR-style export and deletion, and REST APIs to sync with Enveria ERP so accounts and sales never disagree on what a customer owes.
[Who it fits]
[How we get you live]
[Still deciding?]
Book a free walkthrough and we'll show you how CRM fits the way your team already works.
[FAQ]
Yes. Every Enveria CRM is set up around your business — your pipeline stages, fields, roles, channels and reports — whether you sell property, run a salon or manage a distribution network.
Yes. Messenger and WhatsApp Business threads attach to the contact record, calls can be made and recorded against the deal, and missed calls become leads automatically.
Yes. REST APIs keep it in sync with Enveria ERP, so accounts and sales never disagree on what a customer owes — and it can connect to the other tools you already run.
Yes. Role-based visibility lets an SR see only their territory while management sees the whole board, with a full audit trail on every change.
It depends on how much is customised — the number of teams, channels and integrations. We agree the scope and timeline with you before we start.
Let's talk
Tell us how you sell today, and we'll show you how Enveria CRM would work for your business.